Dr. Marina AlcoverAcademic director focused on measurable results and operational excellence in maritime education. Integrates IMO/STCW regulations and ISO 21001/9001 f
Course · 300 h · 5 modules
Maritime Emotional Intelligence Course
This course provides you with the tools to lead effectively and manage stress in challenging maritime environments. Learn to recognize and regulate your emotions, strengthen interpersonal communication, and build strong…
Duration300 h
FormatOnline
Starts21 December
Places20 / 20
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Programme overview
What is the Maritime Emotional Intelligence Course?
The Maritime Emotional Intelligence Course
This course provides you with the tools to lead effectively and manage stress in challenging maritime environments. Learn to recognize and regulate your emotions, strengthen interpersonal communication, and build strong relationships on board. This program equips you to face critical situations with calm and resilience, optimizing team performance and operational safety.
Differentiating Advantages
- Self-Awareness: Identify your strengths and areas for improvement in emotional management.
- Effective Communication: Improve clarity and empathy in your onboard interactions.
- Conflict Resolution: Learn strategies to address disagreements constructively.
- Inspirational Leadership: Motivate your team and foster a positive work environment.
- Resilience to Stress: Develop skills to cope with high-pressure situations.
Programme type
Course
Study mode
Online
Duration
300 hours
Modules
5
Start date
09-12-2026
Programme highlights
- Master your emotions: Learn to manage stress and pressure in critical situations on board.
- Effective leadership: Develop communication and empathy skills to guide your team with safety and confidence.
- Conflict resolution: Acquire tools to address interpersonal challenges and maintain harmony in the maritime environment.
- Personal well-being: Improve your emotional resilience and promote a positive and healthy work environment.
- Safe navigation: Integrate emotional intelligence to make informed decisions and prevent incidents at sea.
- Prepare to face the challenges of the sea with emotional intelligence and become an exceptional maritime leader.
Curriculum
Programme Structure
The programme is structured in 5 modules, listed below in order of study.
01
Fundamentals of Emotional Intelligence Applied to Life on Board and the Culture of Safety
- Emotional intelligence in maritime environments: impact on security, performance, service and coexistence
- Emotional self-awareness in guards and shifts: identification of states, triggers and early signals
- Basic emotional regulation: impulse control, frustration tolerance and serene decision making
- Maritime Stress and Human Factors: Fatigue, Isolation, Monotony, Operating Pressure and Cognitive Load
- Emotional Stability Habits: Sleep, Routines, Nutrition, Recovery and Micro-Habits in Navigation
02
Effective emotional communication in multicultural crew and hierarchical environments
- Active listening on board: comprehension, reformulation, validation and closing of operational agreements
- Professional assertiveness: Ask, say “no”, mark limits and correct without scaling Conflicts
- Feedback and Feedforward: Models, Evidence, Tone, Tracking and Prevention of Resentment
- Communication under pressure: short messages, prioritisation, closed loop confirmation and clarity in crisis
- Multiculturalism and languages: differences in style, typical misunderstandings and creation of shared rules
03
Management of operational stress, resilience and sustainable performance in extended campaigns
- Stress Physiology and Performance: Activation Curve, Attention Focus, and Deterioration of Judgment
- Self-regulation techniques: tactical breathing, cognitive reframing and behavioural anchors
- Fatigue and shift management: sleep hygiene, micro rest, rotations and error prevention
- Individual resilience: post-incident recovery, uncertainty tolerance and adaptive learning
- Team Resilience: Cohesion, Peer Support, Proximity Leadership and Safe Psychological Climate
04
Conflicts, coexistence and climate of unity: early intervention and functional mediation
- Dynamics of coexistence on board: usual frictions, roles, micro-conflicts and climbing
- Conflict management for interest: negotiation, options, concessions and verifiable agreements
- Operational Mediation: Structure, Neutrality, Rules, Documentation and Tracking
- Managing intense emotions: anger, fear, anxiety and shame with de-escalation techniques
- Social risk behaviours: Harassment, humiliation, discrimination and internal protection mechanisms
05
Emotional Intelligence for Controls and Capstone Project for Climate Improvement and Performance
- Emotional Leadership: Influence, Example, Coherence and Management of Team Status in Operations
- Decision making in adverse conditions: bias, temporary pressure and emotional control of the commander
- Communication and Climate Protocols: Briefings, Debriefings, Coordination Routines and Rules of Coexistence
- Indicators and evaluation: incidents by communication, rotation, conflicts, absenteeism and early signals
- Intervention plans: internal training, guard coaching, support and continuous improvement
Workload
Study Time and Workload
300 hours of study, online and at your own pace. Move the slider to the hours a week you can really put in.
Hours a week8
Weeks to finish—
You finish around—
Who it is for
Captains and officers seeking to improve onboard team management and conflict resolution.Shore personnel in shipping companies and maritime agencies interested in optimizing communication and collaboration with the crew.Maritime instructors and trainers wishing to integrate emotional intelligence into their training programs.Safety auditors and managers seeking to reduce incidents related to
Faculty
Academic direction and faculty
The teaching team at Navalis: working professionals who deliver and oversee the institute's programmes.
Eng. Diego Cifuentes
Cap. Javier Abaroa (MCA)
Dr. Pau Ferrer
Dr. Nuria Llobregat
Eng. Javier Bañuls
Eng. Sofía Marquina
Eng. Tomás Riera
Verified reviews
Student Reviews
Reviews collected and verified by Opynio, not written by us.
Outcomes
Learning Outcomes
- 01Effectively managing stress and pressure in critical situations
- 02Promoting resilience and adaptability in the face of unexpected challenges at sea
- 03Cultivating empathy and improving interpersonal communication in multicultural maritime environments
- 04Optimizing decision-making under pressure, considering one's own and others' emotions
- 05Build strong and lasting relationships with the crew, based on trust and mutual respect
- 06Developing emotional self-awareness to lead with authenticity and improve collective performance
Careers
Career Opportunities
01Merchant Marine Officer: Effective team management, conflict resolution, assertive communication in high-pressure situations.
02Captain (Competency Development): Empathetic leadership, stress management in emergency situations, collaborative decision-making.
03Cruise Ship Staff: Exceptional customer service, complaint handling and problem-solving, multicultural teamwork.
04Shore Personnel (Shipping Companies, Ports): Improved internal communication, team management, effective negotiation.
05Maritime Safety Trainer: Effective knowledge transfer, group management, development of students' socio-emotional skills.
06Maritime Accident Investigator: Human factors analysis, identification of root causes related to emotional intelligence, preparation of accurate reports.
07Maritime Safety Consultant: Design of training programs in emotional intelligence, psychosocial risk assessment, and improvement of the work environment on board.
08Maritime Rescue Personnel: Stress management in extreme situations, effective communication with victims and rescue teams, and rapid and accurate decision-making.
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Questions
Entry Requirements
Maritime emotional intelligence.
Yes. The itinerary includes ECDIS/Radar-ARPA/BRM with harbor, ocean, fog, storm, and SAR scenarios.
Online with live sessions; hybrid option for simulator/practical placements through agreements.
Self-awareness, self-management (especially stress management and adaptability), social awareness, and social skills are crucial due to the unique, often isolated and high-pressure working conditions in the maritime environment.
Recommended functional SMCP. We offer support materials for standard phraseology.
Yes, with a relevant degree or experience in maritime/port operations. The admissions interview will confirm suitability.
Optional (3–6 months) through Companies & Collaborations and the Alumni Network.
Simulator practice (rubrics), defeat plans, SOPs, checklists, micro-tests and applied TFM.
A degree from Navalis Magna Institute + operational portfolio (tracks, SOPs, reports and KPIs) useful for audits and employment.
Online admissions
Admissions Process
No waiting for a phone call. If your documents are complete, you can pay in the same session.
Entry requirements
Academic/Professional Profile:No specific qualification required; or professional experience in the maritime sector (fishing, transport, recreation).Interpersonal Skills:Self-assessment skills, empathy, effective communication, and conflict management.Documentation:Updated CV (optional), ID/Passport.Attitudinal Requirements:Interest in personal and professional development, willingness to work in a team and continuously improve.```
Questions?
Frequently Asked Questions
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