Dr. Marina AlcoverAcademic director focused on measurable results and operational excellence in maritime education. Integrates IMO/STCW regulations and ISO 21001/9001 f
Course · 300 h · 5 modules
Crew Coordination Course
Is designed to strengthen the communication and leadership skills essential for success in any team. You will learn to optimize teamwork efficiency, manage conflicts effectively, and foster a positive work environment. This…
Duration300 h
FormatOnline
Starts30 November
Places20 / 20
Prior knowledge
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Programme overview
What is the Crew Coordination Course?
The Crew Coordination course is designed to strengthen the communication and leadership skills essential for success in any team. You will learn to optimize teamwork efficiency, manage conflicts effectively, and foster a positive work environment. This program covers everything from interpersonal communication theory to the practical application of situational leadership techniques, with a focus on creating a culture of collaboration and mutual respect.
Differential Advantages
- Real-life scenario simulations: Problem-solving, decision-making under pressure, and crisis management.
- Effective communication tools: Active listening, nonverbal communication, and constructive feedback techniques.
- Leadership skills development: Team motivation, effective delegation, and performance management.
- Conflict management strategies: Identifying root causes, mediation, and dispute resolution.
- Flexible format: Access to online content, interactive sessions, and personalized support.
Programme type
Course
Study mode
Online
Duration
300 hours
Modules
5
Start date
08-12-2026
Programme highlights
- Optimize Communication: Learn effective techniques for clear and conflict-free team communication.
- Effective Leadership: Develop leadership skills to motivate, inspire, and guide your crew toward common goals.
- Human Resource Management: Master strategies for assigning tasks, evaluating performance, and resolving team issues.
- Conflict Resolution: Acquire tools to identify, address, and resolve disagreements constructively and professionally.
- High-Performance Teamwork: Foster a collaborative, productive environment with high levels of cohesion among crew members.
- Boost your team's efficiency and success with expert crew coordination.
Curriculum
Programme Structure
The programme is structured in 5 modules, listed below in order of study.
01
On-board coordination architecture, functional roles and multi-departmental operational chain of command
- Organisational structure of the crew: bridge, machines, deck, hotels/services and their critical coordination interfaces
- Authority Roles, Responsibilities and Limits: Delegation, Accountability, Scaling and Critical Decision Making
- Operational culture and work standards: discipline, standards, professional behaviour and coherence of the command
- Shift and Guard Management: Operational Continuity, Transfers (Handover) and Information Loss Prevention
- Coordination with third parties: Port, VTS, suppliers, authorities and link protocols without operational friction
02
Effective operational communication, briefings, handovers and real-time coordination under pressure
- Closed-loop communication: Confirmation, lap read, ambiguity control, and error reduction by interpretation
- Operating Briefings: Structure, Objectives, Roles, Risks, Go/No-Go Limits and Alternative Plans by Stage
- Handovers and guard relays: formats, information lows, continuity of risks and control of versions of the plan
- Coordination during manoeuvres: berthing/unlocking, anchoring, towing, deck operations and interdepartmental synchronisation
- Communications management in degradation: Noise, fatigue, multitasking, channel saturation and message priorities
03
Job planning, task assignment, and sync operations bridge–deck machines
- Daily/Weekly Planning: Objectives, Dependencies, Resources, Times and Coordination of Operating Windows
- Assignment of tasks by competence: skills, permits, levels of risk and proportional supervision
- Maintenance-Operation Integration: Job Compatibility, Permits, Isolation, Lotto and Partial Stop Coordination
- Resource and consumable management: critical inventories, spare parts, tools, availability control and priorities
- Change and deviation management: replanning, contingency, re-prioritisation and impact control on security and service
04
Human coordination, cohesion of equipment and operational resolution of conflicts in coexistence embarked
- Team dynamics in confined spaces: coexistence, typical friction, early signals and climbing prevention
- Motivation and climate of unity: recognition, perceived justice, cohesion and alignment with operational objectives
- Stress and fatigue management: impact on coordination, recurring errors, micro-rest and realistic preventive measures
- Conflict resolution Functional: Interest negotiation, verifiable agreements, monitoring and progressive discipline
- Middle-management coaching and feedback: difficult conversations, behavioural correction and performance improvement
05
Systems, indicators and final coordination project: SOPS, KPIs and continuous improvement of crew performance
- Coordination SOPs design: key processes, checkpoints, responsibilities and operational quality criteria
- Coordination control panel: KPIs for safety, efficiency, timing, service quality and unit climate
- Internal Audit and Compliance Control: Evidence, Non-Conformities, Corrective Actions and Closure Verification
- Recurring training and competency evaluation: simulations, rubrics, cross training and relief plans
- Coordination digitization: reporting tools, task management, communication and traceability
Workload
Study Time and Workload
300 hours of study, online and at your own pace. Move the slider to the hours a week you can really put in.
Hours a week8
Weeks to finish—
You finish around—
Who it is for
Supervisors and Team Leaders looking to optimize communication, effective delegation, and conflict management in the workplace.Members of multidisciplinary teams who want to improve collaboration, synergy, and collective performance through proven tools and techniques.HR and Organizational Development Professionals who need to implement team coordination programs, fostering situational leaders
Faculty
Academic direction and faculty
The teaching team at Navalis: working professionals who deliver and oversee the institute's programmes.
Eng. Diego Cifuentes
Cap. Javier Abaroa (MCA)
Dr. Pau Ferrer
Dr. Nuria Llobregat
Eng. Javier Bañuls
Eng. Sofía Marquina
Eng. Tomás Riera
Verified reviews
Student Reviews
Reviews collected and verified by Opynio, not written by us.
Outcomes
Learning Outcomes
- 01Optimizing communication for effective decision-making
- 02Promote a collaborative and mutually supportive work environment
- 03Effectively manage crew resources and workload
- 04Resolving conflicts and maintaining a positive work environment
- 05Implement and monitor compliance with standard operating procedures
- 06To lead and motivate the crew to achieve the mission objectives
Careers
Career Opportunities
01Crew Team Leader: Leadership and management of teams in diverse environments (aviation, maritime, land transport).
02Human Resources Planner: Optimizing crew assignments, ensuring efficiency and regulatory compliance.
03Crew Logistics Manager: Coordinating transfers, accommodation, and support for crews globally.
04Crew Training Specialist: Designing and implementing training programs for crew professional development.
05Crew Safety Consultant: Risk assessment and development of protocols to ensure crew safety and well-being.
06Compliance Officer: Ensuring crew operations comply with international regulations and standards.
07Operations Coordinator Emergency Response: Management and response to critical situations involving the crew.
08Crew Performance Analyst: Evaluation and improvement of crew performance to optimize operational efficiency.
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Questions
Entry Requirements
Optimize crew performance and safety.
Yes. The itinerary includes ECDIS/Radar-ARPA/BRM with harbor, ocean, fog, storm, and SAR scenarios.
Online with live sessions; hybrid option for simulator/practical placements through agreements.
Ensure the safety and efficiency of flight operations through effective communication and teamwork.
Recommended functional SMCP. We offer support materials for standard phraseology.
Yes, with a relevant degree or experience in maritime/port operations. The admissions interview will confirm suitability.
Optional (3–6 months) through Companies & Collaborations and the Alumni Network.
Simulator practice (rubrics), defeat plans, SOPs, checklists, micro-tests and applied TFM.
A degree from Navalis Magna Institute + operational portfolio (tracks, SOPs, reports and KPIs) useful for audits and employment.
Online admissions
Admissions Process
No waiting for a phone call. If your documents are complete, you can pay in the same session.
Entry requirements
Academic/Professional Profile:Certificate of training in Crew Coordination or demonstrable experience in team leadership roles.Language Proficiency:Effective verbal and written communication skills in the crew's primary working language.Skills:Problem-solving, decision-making under pressure, time management, and leadership skills.Knowledge:Understanding of CRM (Crew Resource Management) principles, human factors, and operational safety.```
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Frequently Asked Questions
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