Cruise and Yacht Management Course
Why this course?
The Cruise and Yacht Management Course
This course is designed to provide you with the tools and knowledge necessary to excel in the luxury yachting industry. You will learn everything from planning exclusive itineraries and budget management to coordinating onboard services and VIP customer service. This program prepares you to lead teams and ensure unforgettable passenger experiences, with a focus on resource optimization and meeting the highest quality standards.
Differentiating Advantages
- Real-world case studies: Analyze examples of successful cruise and yacht management.
- Networking with experts: Connect with industry professionals and expand your network.
- Practical simulations: Apply your knowledge in real-world situations and develop your leadership skills.
- Professional certification: Gain recognition that validates your skills in luxury vessel management.
- Flexibility: Learn at your own pace with access to online materials and interactive virtual sessions.
- Modality: Online
- Level: Cursos
- Hours: 150 H
- Start date: 25-07-2026
Availability: 1 in stock
Who is it aimed at?
- Tourism and hospitality professionals who wish to specialize in the cruise and yacht sector, learning about management, operations, and high-end customer service.
- Entrepreneurs and event managers looking to organize exclusive onboard experiences, from weddings and celebrations to corporate trips and themed expeditions.
- Travel agents and tourism consultants who want to expand their offerings with luxury products, learning about the characteristics, destinations, and trends of the cruise and yacht market.
- Ship crew and service personnel who aspire to develop a career in the luxury maritime industry, acquiring skills in human resource management, protocol, and security.
- Yacht owners and investors interested in Optimize the management and profitability of your assets by learning about business models, marketing, and maintenance.
Flexibility and applicability
Adapted for professionals with demanding schedules: content accessible online 24/7, practical case studies, and networking with industry experts.
Objectives and competencies
Optimize the onboard customer experience:
Communicate relevant information (safety, delays, services) effectively in a clear and empathetic manner, adapting to the individual needs of passengers.
Ensuring compliance with maritime safety and regulatory standards:
Implement and maintain up-to-date safety management plans (SMPs) and verify their effectiveness through audits and drills.
To efficiently supervise and coordinate crew operations:
“Assign clear tasks, manage resources and prioritize safety, fostering effective communication and teamwork.”
Efficiently manage the vessel's financial and operational resources:
“Optimize the allocated budget by monitoring expenses, negotiating with suppliers, and ensuring compliance with accounting and tax regulations.”
Develop effective marketing and sales strategies for customer acquisition and retention:
“Analyze the **Buyer Persona**, optimize the **Customer Journey**, and implement **CRM** for personalization and tracking.”
Implement and monitor preventive and corrective maintenance protocols to ensure the vessel's operability and value:
“Plan and execute maintenance according to manufacturer manuals, optimizing resources and minimizing downtime.”
Curriculum - Modules
- Comprehensive Maritime Incident Management: protocols, roles, and chain of command for coordinated response
- Operational Planning and Execution: briefing, routes, weather windows, and go/no-go criteria
- Rapid Risk Assessment: criticality matrix, scene control, and decision-making under pressure
- Operational Communication: VHF/GMDSS, standardized reports, and inter-agency liaison
- Tactical Mobility and Safe Boarding: RHIB maneuvers, approach, mooring, and recovery
- Equipment and Technologies: PPE, signaling, satellite tracking, and field data logging
- Immediate Care of the Affected: primary assessment, hypothermia, trauma, and stabilization for evacuation
- Adverse Environmental Conditions: swell, Visibility, flows, and operational mitigation
Simulation and training: critical scenarios, use of VR/AR, and exercises with performance metrics
Documentation and continuous improvement: lessons learned, indicators (MTTA/MTTR), and SOP updates
- Introduction to the Maritime Industry: Types of Vessels, Trade Routes, and Key Players.
- Maritime Legal Framework: International Conventions (SOLAS, MARPOL), National Legislation, and Inspections.
- Chartering: Types of Charter Contracts, Negotiation, Rate Calculation, and Liabilities.
- Port Operations: Port Services, Loading, Unloading, Documentation, and Security.
- Crew Management: Selection, Recruitment, Training, Welfare, and Regulatory Compliance (STCW).
- Onboard Hotel Management: Accommodation, Dining, Entertainment, and Passenger Services.
- Marketing and Sales in the Charter Sector: Market Segmentation, Promotional Strategies, and Customer Loyalty.
- Financial Management in the Maritime Sector: Budgets, Operating Costs, Insurance, and Financing.
- Maritime Safety and Security: Contingency Plans, Risk Management, ISPS, and Cybersecurity.
- Sustainability and Corporate Social Responsibility in the Maritime and Tourism Sector.
‘
- International Maritime Law: Relevant Conventions and Agreements
- Types of Vessels: Cruise Ships, Yachts, Characteristics and Differences
- Safety on Board: Emergency Procedures, Contingency Plans
- Lifesaving Equipment: Life Rafts, Life Jackets, Immersion Suits, EPIRB, SART
- Firefighting: Types of Fire, Extinguishing Agents, Equipment
- First Aid and Medical Assistance on Board: First Aid Kit, Protocols, Emergencies
- Protection of the Marine Environment: Pollution Prevention, MARPOL
- Waste and Wastewater Management on Board
- Passenger Safety: Briefings, Evacuation, Crowd Control
- Effective Communication with Passengers in Emergency Situations
emergency
‘
- Introduction to Port Operations: Types of Ports and Terminals
- Port Legislation: National and International Regulations, IMO, IMO
- Port Security: ISPS, Security Plans, Alert Levels
- Cargo Handling Equipment: Cranes, Stackers, Conveyor Belts
- Stowage and Unstowage: Procedures, Safety, Documentation
- Management of Dangerous Goods (IMO/IMDG): Classification, Handling, Storage
- Passengers: Embarkation, Disembarkation, Security, Crowd Management
- Access Control and Security of the Port Facility
- Port Emergencies: Contingency Plans, Drills
- First aid and firefighting in the port environment
‘
- Introduction to port operations: roles and responsibilities
- Types of vessels and their impact on port operations
- Port infrastructure: docks, terminals, warehouses
- Port equipment: cranes, stackers, internal transport vehicles
- Slot management: occupancy optimization and planning
- Berthing and unberthing procedures: coordination and safety
- Supplying: provisioning of supplies, water, and fuel
- Waste management and pollution prevention
- Port regulations: safety, security, and the environment
- Port emergencies: contingency plans and simulations
‘
- System Architecture and Components: Structural design, materials, and subsystems (mechanical, electrical, electronic, and fluid) with selection and assembly criteria for marine environments
- Fundamentals and Principles of Operation: Physical and engineering foundations (thermodynamics, fluid mechanics, electricity, control, and materials) that explain performance and operating limits
- Safety and Environmental (SHE): Risk analysis, PPE, LOTO, hazardous atmospheres, spill and waste management, and emergency response plans
- Applicable Regulations and Standards: IMO/ISO/IEC requirements and local regulations;
- Conformance criteria, certification, and best practices for operation and maintenance
- Inspection, testing, and diagnostics: Visual/dimensional inspection, functional testing, data analysis, and predictive techniques (vibration, thermography, fluid analysis) to identify root causes
- Preventive and predictive maintenance: Hourly/cycle/seasonal plans, lubrication, adjustments, calibrations, consumable replacement, post-service verification, and operational reliability
- Instrumentation, tools, and metrology: Measuring and testing equipment, diagnostic software, calibration and traceability; selection criteria, safe use, and storage
- Onboard integration and interfaces: Mechanical, electrical, fluid, and data compatibility; Sealing and watertightness, EMC/EMI, corrosion protection, and interoperability testing.
Quality, acceptance testing, and commissioning: process and materials control, FAT/SAT, bench and sea trials, go/no-go criteria, and evidence documentation.
Technical documentation and integrated practice: logs, checklists, reports, and a complete case study (safety → diagnosis → intervention → verification → report) applicable to any system.
Plan de estudio - Módulos
- Comprehensive Maritime Incident Management: protocols, roles, and chain of command for coordinated response
- Operational Planning and Execution: briefing, routes, weather windows, and go/no-go criteria
- Rapid Risk Assessment: criticality matrix, scene control, and decision-making under pressure
- Operational Communication: VHF/GMDSS, standardized reports, and inter-agency liaison
- Tactical Mobility and Safe Boarding: RHIB maneuvers, approach, mooring, and recovery
- Equipment and Technologies: PPE, signaling, satellite tracking, and field data logging
- Immediate Care of the Affected: primary assessment, hypothermia, trauma, and stabilization for evacuation
- Adverse Environmental Conditions: swell, Visibility, flows, and operational mitigation
Simulation and training: critical scenarios, use of VR/AR, and exercises with performance metrics
Documentation and continuous improvement: lessons learned, indicators (MTTA/MTTR), and SOP updates
- Introduction to the Maritime Industry: Types of Vessels, Trade Routes, and Key Players.
- Maritime Legal Framework: International Conventions (SOLAS, MARPOL), National Legislation, and Inspections.
- Chartering: Types of Charter Contracts, Negotiation, Rate Calculation, and Liabilities.
- Port Operations: Port Services, Loading, Unloading, Documentation, and Security.
- Crew Management: Selection, Recruitment, Training, Welfare, and Regulatory Compliance (STCW).
- Onboard Hotel Management: Accommodation, Dining, Entertainment, and Passenger Services.
- Marketing and Sales in the Charter Sector: Market Segmentation, Promotional Strategies, and Customer Loyalty.
- Financial Management in the Maritime Sector: Budgets, Operating Costs, Insurance, and Financing.
- Maritime Safety and Security: Contingency Plans, Risk Management, ISPS, and Cybersecurity.
- Sustainability and Corporate Social Responsibility in the Maritime and Tourism Sector.
‘
- International Maritime Law: Relevant Conventions and Agreements
- Types of Vessels: Cruise Ships, Yachts, Characteristics and Differences
- Safety on Board: Emergency Procedures, Contingency Plans
- Lifesaving Equipment: Life Rafts, Life Jackets, Immersion Suits, EPIRB, SART
- Firefighting: Types of Fire, Extinguishing Agents, Equipment
- First Aid and Medical Assistance on Board: First Aid Kit, Protocols, Emergencies
- Protection of the Marine Environment: Pollution Prevention, MARPOL
- Waste and Wastewater Management on Board
- Passenger Safety: Briefings, Evacuation, Crowd Control
- Effective Communication with Passengers in Emergency Situations
emergency
‘
- Introduction to Port Operations: Types of Ports and Terminals
- Port Legislation: National and International Regulations, IMO, IMO
- Port Security: ISPS, Security Plans, Alert Levels
- Cargo Handling Equipment: Cranes, Stackers, Conveyor Belts
- Stowage and Unstowage: Procedures, Safety, Documentation
- Management of Dangerous Goods (IMO/IMDG): Classification, Handling, Storage
- Passengers: Embarkation, Disembarkation, Security, Crowd Management
- Access Control and Security of the Port Facility
- Port Emergencies: Contingency Plans, Drills
- First aid and firefighting in the port environment
‘
- Introduction to port operations: roles and responsibilities
- Types of vessels and their impact on port operations
- Port infrastructure: docks, terminals, warehouses
- Port equipment: cranes, stackers, internal transport vehicles
- Slot management: occupancy optimization and planning
- Berthing and unberthing procedures: coordination and safety
- Supplying: provisioning of supplies, water, and fuel
- Waste management and pollution prevention
- Port regulations: safety, security, and the environment
- Port emergencies: contingency plans and simulations
‘
- System Architecture and Components: Structural design, materials, and subsystems (mechanical, electrical, electronic, and fluid) with selection and assembly criteria for marine environments
- Fundamentals and Principles of Operation: Physical and engineering foundations (thermodynamics, fluid mechanics, electricity, control, and materials) that explain performance and operating limits
- Safety and Environmental (SHE): Risk analysis, PPE, LOTO, hazardous atmospheres, spill and waste management, and emergency response plans
- Applicable Regulations and Standards: IMO/ISO/IEC requirements and local regulations;
- Conformance criteria, certification, and best practices for operation and maintenance
- Inspection, testing, and diagnostics: Visual/dimensional inspection, functional testing, data analysis, and predictive techniques (vibration, thermography, fluid analysis) to identify root causes
- Preventive and predictive maintenance: Hourly/cycle/seasonal plans, lubrication, adjustments, calibrations, consumable replacement, post-service verification, and operational reliability
- Instrumentation, tools, and metrology: Measuring and testing equipment, diagnostic software, calibration and traceability; selection criteria, safe use, and storage
- Onboard integration and interfaces: Mechanical, electrical, fluid, and data compatibility; Sealing and watertightness, EMC/EMI, corrosion protection, and interoperability testing.
Quality, acceptance testing, and commissioning: process and materials control, FAT/SAT, bench and sea trials, go/no-go criteria, and evidence documentation.
Technical documentation and integrated practice: logs, checklists, reports, and a complete case study (safety → diagnosis → intervention → verification → report) applicable to any system.
- Introduction to maritime operations on cruise ships and yachts: roles and responsibilities
- Applicable international and national maritime legislation
- Types of passenger vessels: cruise ships, yachts, ferries, and their characteristics
- Safety on board: emergency procedures, evacuation, and crowd control
- Safety equipment: life jackets, lifeboats, life rafts, and firefighting equipment
- Risk management and accident prevention in maritime environments
- First aid and medical assistance on board
- Effective communication in emergency situations and with passengers
- Protection of the marine environment: pollution prevention and waste management
- Safety culture and continuous improvement in operations maritime
‘
- Introduction to Onboard Operations: Types of operations (cruises, ferries, expeditions) and their specific characteristics.
- Fundamentals of Tourism Marketing: Market segmentation, targeting, and positioning in the cruise sector and onboard experiences.
- Design of Maritime Tourism Products: Itinerary creation, port selection, and shore excursions.
- Pricing and Revenue Management Strategies: Optimization of fares, packages, and onboard promotions.
- Communication and Promotion of Experiences: Digital marketing, social media, public relations, and advertising.
- Customer Experience Management: Service design, personalization, and complaint handling.
- Crew and Customer Service: Training, Interpersonal skills and expectation management.
- Safety and Well-being on Board: Safety protocols, medical care, and entertainment programs.
- Measuring Customer Satisfaction: Surveys, feedback, and data analysis.
- Trends and Innovation in Operations, Marketing, and Onboard Experience.
‘
- Introduction to Port Operations: Types of Ports, Facilities, and Services
- Port Legislation: National and International Regulations, Conventions, and Agreements
- Chartering: Types of Charter Contracts (Time Charter, Voyage Charter, Bareboat Charter)
- Maritime Marketing: Freight Markets, Rates, Brokers, and Negotiation
- Port Documentation: Cargo Manifests, Bills of Lading (B/L), Charter Parties
- Loading and Unloading Operations: Stowage, Lashing, and Cargo Handling
- Port Security: ISPS Code, Security Plans, and Access Control
- Risk Management in Port Operations and Chartering.
Marine insurance: types of policies, coverage, claims.
Marine analysis and marketing strategies in the port sector.
‘
- Introduction to Fleet Management: Types of vessels, markets, and stakeholders.
- Legal and Regulatory Framework: International conventions, national legislation, and marine insurance.
- Chartering: Types of contracts (Time, Bareboat, Voyage), clauses, and negotiation.
- Port Operations: Coordination, documentation, customs and health procedures.
- Supply and Logistics: Purchasing, inventory, warehousing, and transportation management.
- Maintenance and Repairs: Planning, budgeting, shipyard selection, and supervision.
- Crew Management: Selection, recruitment, training, welfare, and regulatory compliance.
- Maritime Safety: ISM Code, risk prevention, emergency management, and audits.
Cost optimization: Expense analysis, energy efficiency, waste reduction, and continuous improvement.
Technologies applied to fleet management: Management software, IoT, Big Data, and predictive analytics.
‘
Career opportunities
- Cruise Reservations Agent: reservation management, customer service, and sale of vacation packages.
- Excursion Coordinator: tour design and management, supplier coordination, and passenger service.
- Customer Service Staff on Cruise Ships and Yachts: reception, information, incident resolution, and customer satisfaction.
- Onboard Event Organizer: planning and execution of entertainment activities, themed events, and celebrations.
- Yacht Fleet Manager: maintenance, logistics, staff recruitment, and charter management.
- Cruise Ship and Yacht Service Provider: catering, cleaning, provisioning, and technical maintenance.
- Luxury Travel Consultant: designing personalized itineraries, advising on and selling exclusive cruise and yacht experiences. yachts.
- Marketing and sales in cruise and yacht companies: promotion, advertising, public relations, and development of business strategies.
“`
Admission requirements
Academic/professional profile:
Degree/Bachelor's degree in Nautical Science/Maritime Transport, Naval/Marine Engineering, or a related field; or proven professional experience in bridge/operations.
Language proficiency:
Recommended functional maritime English (SMCP) for simulations and technical materials.
5. Induction
Updated resume, copy of degree or seaman's book, ID card/passport, letter of motivation.
Technical requirements (for online):
Equipment with camera/microphone, stable connection, ≥ 24” monitor recommended for ECDIS/Radar-ARPA.
Admission process and dates
1. Online
application
(form + documents).
2. Academic review and interview
(profile/objectives/schedule compatibility).
3. Admission decision
(+ scholarship proposal if applicable).
4. Reservation of place
(deposit) and registration.
5. Induction
(access to campus, calendars, simulator guides).
Scholarships and grants
- Market Mastery: Learn the key strategies for the comprehensive management of cruise ships and yachts, from planning to operation.
- Hands-on Experience: Immerse yourself in real-world case studies and management simulations to apply your knowledge immediately.
- Networking: Connect with industry experts, shipowners, and leading suppliers to expand your career opportunities.
- Specialization: Master fleet management, luxury marketing, and optimizing the customer experience in the nautical sector.
- Professional Certification: Earn a recognized certificate that validates your skills and propels your career in cruise ship and yacht management. yachts.
Testimonials
During my training in Cruise and Yacht Management, I led the logistical redesign of shore excursions for a Mediterranean cruise, which resulted in a 15% increase in customer satisfaction and a 10% reduction in operating costs, thanks to route optimization and negotiation with local suppliers.
During the Tourism and Nautical Experiences course, I acquired a solid understanding of nautical business management, maritime regulations, and the design of innovative tourism experiences. I applied this knowledge to the development of a business plan for a kayak tour company, which received top marks and praise from the faculty for its viability and originality.
During my training in Cruise and Yacht Management, I led the development of a new Mediterranean itinerary, increasing bookings by 15% and customer satisfaction by 12% thanks to the optimization of port calls and onboard activities.
During my training in Cruise and Yacht Management, I led the logistical redesign of shore excursions for a 1500 passenger cruise ship, which resulted in a 20% improvement in customer satisfaction and a 15% reduction in operating costs.
Frequently asked questions
Size and passenger capacity. Cruise ships are much larger and carry thousands of passengers, while yachts are smaller and more private, accommodating a much smaller number of people.
Yes. The itinerary includes ECDIS/Radar-ARPA/BRM with harbor, ocean, fog, storm, and SAR scenarios.
Online with live sessions; hybrid option for simulator/practical placements through agreements.
The main difference lies in the scale and purpose: cruise ships focus on mass tourism with numerous passengers and multiple onboard services, while yachts focus on private and personalized experiences for a small number of guests, prioritizing exclusivity and luxury.
Recommended functional SMCP. We offer support materials for standard phraseology.
Yes, with a relevant degree or experience in maritime/port operations. The admissions interview will confirm suitability.
Optional (3–6 months) through Companies & Collaborations and the Alumni Network.
Simulator practice (rubrics), defeat plans, SOPs, checklists, micro-tests and applied TFM.
A degree from Navalis Magna University + operational portfolio (tracks, SOPs, reports and KPIs) useful for audits and employment.
- Introduction to Fleet Management: Types of vessels, markets, and stakeholders.
- Legal and Regulatory Framework: International conventions, national legislation, and marine insurance.
- Chartering: Types of contracts (Time, Bareboat, Voyage), clauses, and negotiation.
- Port Operations: Coordination, documentation, customs and health procedures.
- Supply and Logistics: Purchasing, inventory, warehousing, and transportation management.
- Maintenance and Repairs: Planning, budgeting, shipyard selection, and supervision.
- Crew Management: Selection, recruitment, training, welfare, and regulatory compliance.
- Maritime Safety: ISM Code, risk prevention, emergency management, and audits.
Cost optimization: Expense analysis, energy efficiency, waste reduction, and continuous improvement.
Technologies applied to fleet management: Management software, IoT, Big Data, and predictive analytics.
‘
Request information
- Complete the Application Form
- Attach your CV/Qualifications (if you have them to hand).
- Indicate your preferred cohort (January/May/September) and whether you want the hybrid option with simulator sessions.
Teachers
Eng. Tomás Riera
Full Professor
Eng. Tomás Riera
Full Professor
Naval engineer specializing in the selection, integration, and optimization of propulsion systems for yachts, high-speed craft, and service vessels.
Eng. Sofía Marquina
Full Professor
Eng. Sofía Marquina
Full Professor
Materials engineer specializing in marine composites and corrosion protection systems for ships, yachts, and port structures.
Eng. Javier Bañuls
Full Professor
Eng. Javier Bañuls
Full Professor
Naval electrical engineer with over fifteen years of experience in the design, integration, and operation of power and automation systems.
Dr. Nuria Llobregat
Full Professor
Dr. Nuria Llobregat
Full Professor
Specialist in meteorological and operational decision-making for coastal and offshore navigation, integrating wind, wave, and current models.
Dr. Pau Ferrer
Full Professor
Dr. Pau Ferrer
Full Professor
Naval engineer with a PhD in applied hydrodynamics and over a decade of experience designing high-performance hulls and marine structures.
Cap. Javier Abaroa (MCA)
Full Professor
Cap. Javier Abaroa (MCA)
Full Professor
MCA-certified captain with command of ocean-going vessels, specializing in advanced maneuvering, navigation management, and bridge safety.