
Online course on network and communication management
This course will provide you with the key tools and strategies to build and maintain an effective online presence. You will learn to master the main social media platforms, create engaging and relevant content, and analyze…
Prior Knowledge Assessment
These are the skills this programme builds. Tick the ones you already have and we will tell you which part of the syllabus is really for you.
What is the Online course on network and communication management?
The Online Social Media and Communication Management Course
This course will provide you with the key tools and strategies to build and maintain an effective online presence. You will learn to master the main social media platforms, create engaging and relevant content, and analyze metrics to optimize your campaigns. This program will empower you to connect with your audience, boost engagement, and achieve your digital marketing goals.
Differentiating Advantages
- Practical Approach: Real-world case studies and exercises to apply what you've learned.
- Comprehensive Strategy: From defining objectives to measuring results.
- Analytics Tools: Use of platforms to monitor and optimize performance.
- Up-to-date Content: Latest trends and best practices in social media.
- Networking: Opportunity to connect with other professionals in the sector.
Programme highlights
- Social Media Strategies: Master the latest techniques to create engaging content and connect with your audience.
- Effective Digital Communication: Learn to write persuasive messages and manage your brand's online communication.
- Data and Metrics Analysis: Use analytics tools to measure the impact of your actions and optimize your strategy.
- Online Reputation Management: Protect your brand's image and manage communication crises in the digital environment.
- SEO and SEM: Improve your brand's search engine ranking and create effective advertising campaigns.
- Learn to build a strong online presence and drive business growth with effective communication.
Programme Structure
The programme is structured in 5 modules, listed below in order of study.
Fundamentals of digital communication, social networks and professional online presence
- Concept of online communication and differences between social networks, web, blog, email, digital community and corporate channel
- Main digital platforms and their function according to audience, format, objective and type of content
- Digital identity, communication tone, visual coherence, reputation and online positioning
- Relationship between brand, content, community, interaction and trust in digital environments
- Frequent errors in network management: improvisation, lack of calendar, inconsistent messages and low response to the user
Content strategy, editorial calendar and publication planning
- Definition of communication objectives: visibility, engagement, community, sales, traffic, positioning or loyalty
- Identification of audience, needs, interests, problems, language and digital behaviour
- Types of content: educational, inspirational, promotional, informative, testimonial, entertainment and authority content
- Editorial calendar, publication frequency, campaigns, seasons, ephemeris and weekly or monthly planning
- Adaptation of messages to each social network according to format, tone, duration, design and interaction objective
Creation of publications, visual design, copywriting and digital formats
- Writing of texts for networks: headlines, captions, calls to action, short messages and persuasive descriptions
- Visual pieces design: images, carousels, stories, reels, thumbnails, banners and promotional posts
- Using photography, video, graphics, icons, templates and brand resources to improve visual impact
- Adaptation of content to vertical, square, horizontal, short, extensive, static and dynamic formats
- Coherence between text, image, objective, visual identity and user experience
Community Management, Digital Attention and Online Reputation
- Fundamentals of Community Management and differences between publishing, responding, moderating, listening and energizing Community
- Management of comments, private messages, inquiries, complaints, reviews and public conversations
- Response protocols, tone, times, incident derivation and treatment of difficult users
- Basic Social Listening to detect needs, opinions, trends, mentions and content opportunities
- Online reputation management, crisis prevention, response to criticism and transparent communication
Applied Network Management and Communication Project
- Project definition: personal brand, business, institution, entrepreneurship, professional service or digital community
- Diagnosis of online presence, audience, objectives, platforms, tone, identity and opportunities for improvement
- Content strategy design with thematic pillars, editorial calendar, formats and key messages
- Creation of publications, visual pieces, texts, calls to action and interaction proposals
- Development of the community plan, reputation, metrics, analysis and monthly optimisation
Study Time and Workload
300 hours of study, online and at your own pace. Move the slider to the hours a week you can really put in.
Entrepreneurs and small business owners looking to boost their brand and increase sales through social media and digital marketing.Marketing and communications professionals who want to update their skills on the latest social media management trends and online strategies.Students and recent graduates interested in developing a career in the digital world and mastering the key tools for managi
Academic direction and faculty
The teaching team at Navalis: working professionals who deliver and oversee the institute's programmes.








Student Reviews
Reviews collected and verified by Opynio, not written by us.
Learning Outcomes
- 01Mastering the tools to build loyal virtual communities
- 02Analyze and optimize your online presence to maximize impact
- 03Create innovative content strategies to amplify the brand's voice
- 04Implement effective digital marketing campaigns to drive growth
- 05Manage crises online with agility and effectiveness
- 06Orchestrating synergies between platforms to enhance visibility
Career Opportunities
Entry Requirements
Admissions Process
No waiting for a phone call. If your documents are complete, you can pay in the same session.
Academic/Professional Profile:Bachelor's degree in Communication, Marketing, Journalism, Advertising, or a related field; or demonstrable professional experience in social media management and online communication.Technical Skills:Knowledge of social media management tools (Hootsuite, Buffer, etc.), web analytics (Google Analytics), SEO/SEM, and email marketing platforms. Experience with graphic design and video editing tools is desirable.Skills:Excellent written and oral communication skills, analytical skills, creativity, proactivity, and time management. Ability to w
Frequently Asked Questions
Leave your details and admissions will write back. If you already know this is the one, go straight to the application and pay in the same session.
