Dr. Marina AlcoverAcademic director focused on measurable results and operational excellence in maritime education. Integrates IMO/STCW regulations and ISO 21001/9001 f
Course · 300 h · 5 modules
Crew and Expert Interview Course
This course will provide you with the essential skills to obtain valuable information and build strong relationships in the maritime sector. Learn to conduct effective interviews, interpret verbal and non-verbal language, and…
Duration300 h
FormatOnline
Starts28 December
Places20 / 20
Prior knowledge
Prior Knowledge Assessment
These are the skills this programme builds. Tick the ones you already have and we will tell you which part of the syllabus is really for you.
Your profile
Tick what you already know to see your result.
Programme overview
What is the Crew and Expert Interview Course?
The Crew and Expert Interviewing Course
This course will provide you with the essential skills to obtain valuable information and build strong relationships in the maritime sector. Learn to conduct effective interviews, interpret verbal and non-verbal language, and manage challenging situations. This course will equip you with the necessary tools to make informed decisions and optimize your team's performance.
The Crew and Expert Interviewing Course
This course will provide you with the essential skills to obtain valuable information and build strong relationships in the maritime field. Learn to conduct effective interviews, interpret verbal and non-verbal language, and manage challenging situations.
Differentiating Advantages
- Proven Interview Techniques: Master the art of formulating key questions and eliciting revealing answers.
- Effective Communication: Improve your active listening, empathy, and rapport skills.
- Behavioral Analysis: Learn to identify patterns and assess the credibility of information.
- Conflict Resolution: Develop strategies for handling sensitive situations and maintaining a positive work environment.
- Practical Application: Conduct mock interviews and receive personalized feedback from experts.
Programme type
Course
Study mode
Online
Duration
300 hours
Modules
5
Start date
09-12-2026
Programme highlights
- Master the art of interviewing: Learn proven techniques to select the best crew and obtain valuable insights from experts.
- Optimize your selection process: Discover how to structure effective interviews and objectively evaluate candidates' responses.
- Extract key knowledge: Develop skills to interview experts and obtain relevant information for your decision-making.
- Improve communication: Hone your active listening and questioning skills for optimal results.
- Case studies and simulations: Apply what you've learned in real-world situations and receive personalized feedback to refine your technique.
- Increase the quality of your teams and the efficiency of your projects by learning how to successfully interview crew and experts.
Curriculum
Programme Structure
The programme is structured in 5 modules, listed below in order of study.
01
Basics of the professional maritime interview, narrative objectives and technical editorial preparation
- Purpose and Scope: Informational, Testimonial, Operational, Investigative and Disclosure Interview
- Definition of audience and angle: hypothesis, sectoral approach (bridge, machines, port, offshore) and public value
- Previous research: Sources, technical documentation, basic verification and construction of a guest “dossier”
- Script structure: opening, thematic blocks, transitions, closures and contingency backup questions
- Ethics, consent and confidentiality: limits, sensitive data, image/voice rights and responsible use of the material
02
Question design, active listening, and deepening techniques for useful and verifiable answers
- Types of questions: open, closed, funnel, hypothetical, contrasting and technical precision
- Applied active listening: Reformulation, validation, productive silences and control of interruptions
- Deepening and “follow-ups”: examples, evidence, metrics, root causes and “what you learned/what would you change”
- Management of evasive responses: redirection, verification, verification and clarity without confrontation
- Interviewer bias control: Neutrality, non-suggestion, assumption verification and framing care
03
Operational crew interviews: bridge, machines, deck and services with a safety and performance focus
- Interview with bridge personnel: navigation, guards, decision-making, communication and traffic management
- Machine interviews - maintenance, breakdowns, energy, industrial safety and operational continuity
- Deck Interview: Manoeuvres, Stowage, Team Operations, Incident Prevention and Coordination
- Hotel/service interview: passenger experience, operating peaks, quality, complaints and protocols
- Human Factors Questions: Fatigue, Stress, Teamwork, Reporting Culture and No Guilt
04
Interviews with experts and stakeholders: science, ports, regulation, industry and maritime technology
- Scientific Experts: Oceanography, Biodiversity, Conservation, Methods, Uncertainty and Evidence
- Ports and Authorities: Operations, VTS, Security, Sustainability, Coordination and Capacity Management
- Regulation and Compliance: Applicable Regulations, Responsibility, Audit, Investigation of Incidents and Improvements
- Industry and suppliers: Shipyards, equipment, maintenance, digitization, cybersecurity and reliability
- Innovation and technology: marine robots, sensors, data, digital twins and real operating limits
05
Editing, multi-channel publication and final project of a series of maritime interviews with impact metrics
- Narrative editing: selection, rhythm, final structure, technical clarity and coherence of the message
- Final Verification: Fact-Check, Confirmation of Sensitive Data, Corrections and Control of Affirmations
- Post formats: article, podcast, long/short video, clips and reusable parts per channel
- Distribution and Growth: Editorial SEO, Networks, Newsletters, Sector Alliances and Episode Calendar
- Metrics and improvement: retention, completeness, qualitative engagement, expert feedback and iteration learning
Workload
Study Time and Workload
300 hours of study, online and at your own pace. Move the slider to the hours a week you can really put in.
Hours a week8
Weeks to finish—
You finish around—
Who it is for
Maritime recruitment managers looking to optimize their processes, identify talent, and improve retention.Merchant Navy officers aspiring to leadership positions and wishing to refine their communication and team management skills.Shipping companies and recruitment agencies interested in reducing staff turnover and building high-performing teams.Psychologists and consultants working in the m
Faculty
Academic direction and faculty
The teaching team at Navalis: working professionals who deliver and oversee the institute's programmes.
Eng. Diego Cifuentes
Cap. Javier Abaroa (MCA)
Dr. Pau Ferrer
Dr. Nuria Llobregat
Eng. Javier Bañuls
Eng. Sofía Marquina
Eng. Tomás Riera
Verified reviews
Student Reviews
Reviews collected and verified by Opynio, not written by us.
Outcomes
Learning Outcomes
- 01Gather valuable information and perspectives
- 02Identify weaknesses and areas for improvement
- 03Promote transparency and collaboration
- 04Improve communication and mutual understanding
- 05Documenting experiences and lessons learned
- 06Generate detailed reports and practical recommendations
Careers
Career Opportunities
01Crew Interviewer: Selection and evaluation of candidates for onboard positions.
02Maritime HR Consultant: Advising on talent management and professional development in the sector.
03Maritime Journalist: Creating content for specialized media about life onboard and the industry.
04Maritime Market Researcher: Analyzing trends and crew needs to improve their well-being and performance.
05Communication and Interview Skills Trainer: Developing skills for effective communication and conducting interviews.
06Crew Professional Coach: Support and guidance for the personal and professional development of the crew.
07Crew Wellness Program Manager: Designing and implementing programs to improve quality of life. of life on board.
08Crew Data Analyst: Identifying patterns and trends to improve crew management and performance.
09```
Questions
Entry Requirements
Obtain detailed information and diverse perspectives on the incident or issue under investigation.
Yes. The itinerary includes ECDIS/Radar-ARPA/BRM with harbor, ocean, fog, storm, and SAR scenarios.
Online with live sessions; hybrid option for simulator/practical placements through agreements.
Information about flight conditions, the state of the aircraft, the actions of the crew, and the possible causes of the incident or accident.
Recommended functional SMCP. We offer support materials for standard phraseology.
Yes, with a relevant degree or experience in maritime/port operations. The admissions interview will confirm suitability.
Optional (3–6 months) through Companies & Collaborations and the Alumni Network.
Simulator practice (rubrics), defeat plans, SOPs, checklists, micro-tests and applied TFM.
A degree from Navalis Magna Institute + operational portfolio (tracks, SOPs, reports and KPIs) useful for audits and employment.
Online admissions
Admissions Process
No waiting for a phone call. If your documents are complete, you can pay in the same session.
Entry requirements
Interviewer Profile:Demonstrable experience conducting interviews (HR, journalism, research, etc.).Basic knowledge of the maritime/air/space sector (depending on the focus).Exceptional communication skills, active listening, and empathy.Technical Preparation/Knowledge:Familiarity with the jargon and roles of the crew/experts being interviewed.Understanding of the topics to be covered in the interview (e.g., safety, operations, technology).Materials and Tools:Structured and adaptable interview guide.High-quality audio/video recorder (with consent).Transcription
Questions?
Frequently Asked Questions
Leave your details and admissions will write back. If you already know this is the one, go straight to the application and pay in the same session.