Maritime Emotional Intelligence Course
Why this course?
The Maritime Emotional Intelligence Course
This course provides you with the tools to lead effectively and manage stress in challenging maritime environments. Learn to recognize and regulate your emotions, strengthen interpersonal communication, and build strong relationships on board. This program equips you to face critical situations with calm and resilience, optimizing team performance and operational safety.
Differentiating Advantages
- Self-Awareness: Identify your strengths and areas for improvement in emotional management.
- Effective Communication: Improve clarity and empathy in your onboard interactions.
- Conflict Resolution: Learn strategies to address disagreements constructively.
- Inspirational Leadership: Motivate your team and foster a positive work environment.
- Resilience to Stress: Develop skills to cope with high-pressure situations.
- Modality: Online
- Level: Cursos
- Hours: 150 H
- Start date: 25-04-2026
Availability: 1 in stock
Who is it aimed at?
- Captains and officers seeking to improve onboard team management and conflict resolution.
- Shore personnel in shipping companies and maritime agencies interested in optimizing communication and collaboration with the crew.
- Maritime instructors and trainers wishing to integrate emotional intelligence into their training programs.
- Safety auditors and managers seeking to reduce incidents related to human factors.
- Any maritime professional aspiring to more effective leadership and a positive work environment.
Immediate Applicability:
Practical tools to apply from day one, real-world case studies, and strategies to strengthen your emotional intelligence in challenging environments.
Objectives and competencies
Effectively managing stress and pressure in critical situations:
Prioritize, delegate, and communicate effectively under pressure, while maintaining composure and situational awareness for informed decision-making.
Promoting resilience and adaptability in the face of unexpected challenges at sea:
Prioritize the safety of the crew and the vessel, making informed decisions under pressure and effectively communicating the situation to the relevant authorities (Maritime Rescue/Coast Guard).
Cultivating empathy and improving interpersonal communication in multicultural maritime environments:
“Adapting language and non-verbal communication to cultural differences, fostering respect and mutual understanding in stressful and emergency situations.”
Optimizing decision-making under pressure, considering one's own and others' emotions:
Stay calm, prioritize safety, clearly communicate intentions and anticipate reactions from the team and the environment, using emotional intelligence to mitigate stress and focus on the solution.
Build strong and lasting relationships with the crew, based on trust and mutual respect:
“To foster open and effective communication, promoting active listening and empathy to resolve conflicts and strengthen team spirit.”
Developing emotional self-awareness to lead with authenticity and improve collective performance:
“Identifying and managing one’s own emotions to build strong interpersonal relationships and foster a climate of trust and collaboration within the team.”
Curriculum - Modules
- Comprehensive Maritime Incident Management: protocols, roles, and chain of command for coordinated response
- Operational Planning and Execution: briefing, routes, weather windows, and go/no-go criteria
- Rapid Risk Assessment: criticality matrix, scene control, and decision-making under pressure
- Operational Communication: VHF/GMDSS, standardized reports, and inter-agency liaison
- Tactical Mobility and Safe Boarding: RHIB maneuvers, approach, mooring, and recovery
- Equipment and Technologies: PPE, signaling, satellite tracking, and field data logging
- Immediate Care of the Affected: primary assessment, hypothermia, trauma, and stabilization for evacuation
- Adverse Environmental Conditions: swell, Visibility, flows, and operational mitigation
Simulation and training: critical scenarios, use of VR/AR, and exercises with performance metrics
Documentation and continuous improvement: lessons learned, indicators (MTTA/MTTR), and SOP updates
- Introduction to Situational Leadership: Adaptability in Different Maritime Contexts
- Effective Communication on Board: Active Listening, Clarity, and Feedback
- Emotional Intelligence: Self-Awareness, Self-Management, Empathy, and Social Skills
- Conflict Management and Negotiation: Problem Solving and Decision Making
- Individual Resilience: Stress Management, Coping, and Recovery
- Group Resilience: Cohesion, Mutual Support, and Team Spirit
- Leadership in Crisis and Emergency Situations: Decision Making Under Pressure
- Safety Culture and Continuous Improvement: Learning from Mistakes and Prevention
- Motivation and Development of High-Performing Teams Performance
- Professional ethics and social responsibility in the maritime industry
‘
- Introduction to Effective Communication: Barriers, Models, and Principles
- Interpersonal Communication: Active Listening, Empathy, and Assertiveness
- Communication in Stressful Situations: Emotional Management and Control Techniques
- Communication with the Crew: Roles, Responsibilities, and Channels
- Communication with Passengers: Information, Customer Service, and Expectation Management
- Communication with Authorities and External Entities: Protocols and Regulations
- Communication in Emergency Situations: Clear, Concise, and Precise Messages
- Developing Crisis Communication Plans: Identifying Risks and Target Audiences
- Communication Drills and Exercises: Evaluation and Continuous Improvement
- Analysis of Real-World Crisis Management Cases border
‘
- Introduction to Leadership at Sea: Styles, Roles, and Responsibilities
- Effective Communication on Board: Active Listening, Feedback, and Assertiveness
- Stress Management: Identifying Stressors and Coping Techniques
- Emotional Intelligence: Self-Awareness, Self-Regulation, Empathy, and Social Skills
- Decision-Making under Pressure: Risk Analysis, Prioritization, and Delegation
- Conflict Resolution: Negotiation, Mediation, and Crisis Management
- Teamwork: Cohesion, Collaboration, and Synergy
- Situational Leadership: Adapting Leadership Style to Circumstances and the Team
- Intercultural Communication: Understanding and Respecting Cultural Differences
- Prevention of burnout and promoting well-being on board.
‘
- Definition of leadership in maritime environments: styles and adaptation
- Effective communication on board: active listening, clarity, and feedback
- Individual and team stress management: identification and strategies
- Emotional intelligence: self-awareness, self-regulation, empathy, and social skills
- Decision-making under pressure: risk analysis and prioritization
- Leadership in emergency situations: coordination and clear communication
- Conflict resolution on board: mediation and problem-solving
- Team motivation and development: recognition and effective delegation
- Preventing burnout and promoting well-being at work
- Professional ethics and social responsibility at sea
‘
- System Architecture and Components: Structural design, materials, and subsystems (mechanical, electrical, electronic, and fluid) with selection and assembly criteria for marine environments
- Fundamentals and Principles of Operation: Physical and engineering foundations (thermodynamics, fluid mechanics, electricity, control, and materials) that explain performance and operating limits
- Safety and Environmental (SHE): Risk analysis, PPE, LOTO, hazardous atmospheres, spill and waste management, and emergency response plans
- Applicable Regulations and Standards: IMO/ISO/IEC requirements and local regulations;
- Conformance criteria, certification, and best practices for operation and maintenance
- Inspection, testing, and diagnostics: Visual/dimensional inspection, functional testing, data analysis, and predictive techniques (vibration, thermography, fluid analysis) to identify root causes
- Preventive and predictive maintenance: Hourly/cycle/seasonal plans, lubrication, adjustments, calibrations, consumable replacement, post-service verification, and operational reliability
- Instrumentation, tools, and metrology: Measuring and testing equipment, diagnostic software, calibration and traceability; selection criteria, safe use, and storage
- Onboard integration and interfaces: Mechanical, electrical, fluid, and data compatibility; Sealing and watertightness, EMC/EMI, corrosion protection, and interoperability testing.
Quality, acceptance testing, and commissioning: process and materials control, FAT/SAT, bench and sea trials, go/no-go criteria, and evidence documentation.
Technical documentation and integrated practice: logs, checklists, reports, and a complete case study (safety → diagnosis → intervention → verification → report) applicable to any system.
Plan de estudio - Módulos
- Comprehensive Maritime Incident Management: protocols, roles, and chain of command for coordinated response
- Operational Planning and Execution: briefing, routes, weather windows, and go/no-go criteria
- Rapid Risk Assessment: criticality matrix, scene control, and decision-making under pressure
- Operational Communication: VHF/GMDSS, standardized reports, and inter-agency liaison
- Tactical Mobility and Safe Boarding: RHIB maneuvers, approach, mooring, and recovery
- Equipment and Technologies: PPE, signaling, satellite tracking, and field data logging
- Immediate Care of the Affected: primary assessment, hypothermia, trauma, and stabilization for evacuation
- Adverse Environmental Conditions: swell, Visibility, flows, and operational mitigation
Simulation and training: critical scenarios, use of VR/AR, and exercises with performance metrics
Documentation and continuous improvement: lessons learned, indicators (MTTA/MTTR), and SOP updates
- Introduction to Situational Leadership: Adaptability in Different Maritime Contexts
- Effective Communication on Board: Active Listening, Clarity, and Feedback
- Emotional Intelligence: Self-Awareness, Self-Management, Empathy, and Social Skills
- Conflict Management and Negotiation: Problem Solving and Decision Making
- Individual Resilience: Stress Management, Coping, and Recovery
- Group Resilience: Cohesion, Mutual Support, and Team Spirit
- Leadership in Crisis and Emergency Situations: Decision Making Under Pressure
- Safety Culture and Continuous Improvement: Learning from Mistakes and Prevention
- Motivation and Development of High-Performing Teams Performance
- Professional ethics and social responsibility in the maritime industry
‘
- Introduction to Effective Communication: Barriers, Models, and Principles
- Interpersonal Communication: Active Listening, Empathy, and Assertiveness
- Communication in Stressful Situations: Emotional Management and Control Techniques
- Communication with the Crew: Roles, Responsibilities, and Channels
- Communication with Passengers: Information, Customer Service, and Expectation Management
- Communication with Authorities and External Entities: Protocols and Regulations
- Communication in Emergency Situations: Clear, Concise, and Precise Messages
- Developing Crisis Communication Plans: Identifying Risks and Target Audiences
- Communication Drills and Exercises: Evaluation and Continuous Improvement
- Analysis of Real-World Crisis Management Cases border
‘
- Introduction to Leadership at Sea: Styles, Roles, and Responsibilities
- Effective Communication on Board: Active Listening, Feedback, and Assertiveness
- Stress Management: Identifying Stressors and Coping Techniques
- Emotional Intelligence: Self-Awareness, Self-Regulation, Empathy, and Social Skills
- Decision-Making under Pressure: Risk Analysis, Prioritization, and Delegation
- Conflict Resolution: Negotiation, Mediation, and Crisis Management
- Teamwork: Cohesion, Collaboration, and Synergy
- Situational Leadership: Adapting Leadership Style to Circumstances and the Team
- Intercultural Communication: Understanding and Respecting Cultural Differences
- Prevention of burnout and promoting well-being on board.
‘
- Definition of leadership in maritime environments: styles and adaptation
- Effective communication on board: active listening, clarity, and feedback
- Individual and team stress management: identification and strategies
- Emotional intelligence: self-awareness, self-regulation, empathy, and social skills
- Decision-making under pressure: risk analysis and prioritization
- Leadership in emergency situations: coordination and clear communication
- Conflict resolution on board: mediation and problem-solving
- Team motivation and development: recognition and effective delegation
- Preventing burnout and promoting well-being at work
- Professional ethics and social responsibility at sea
‘
- System Architecture and Components: Structural design, materials, and subsystems (mechanical, electrical, electronic, and fluid) with selection and assembly criteria for marine environments
- Fundamentals and Principles of Operation: Physical and engineering foundations (thermodynamics, fluid mechanics, electricity, control, and materials) that explain performance and operating limits
- Safety and Environmental (SHE): Risk analysis, PPE, LOTO, hazardous atmospheres, spill and waste management, and emergency response plans
- Applicable Regulations and Standards: IMO/ISO/IEC requirements and local regulations;
- Conformance criteria, certification, and best practices for operation and maintenance
- Inspection, testing, and diagnostics: Visual/dimensional inspection, functional testing, data analysis, and predictive techniques (vibration, thermography, fluid analysis) to identify root causes
- Preventive and predictive maintenance: Hourly/cycle/seasonal plans, lubrication, adjustments, calibrations, consumable replacement, post-service verification, and operational reliability
- Instrumentation, tools, and metrology: Measuring and testing equipment, diagnostic software, calibration and traceability; selection criteria, safe use, and storage
- Onboard integration and interfaces: Mechanical, electrical, fluid, and data compatibility; Sealing and watertightness, EMC/EMI, corrosion protection, and interoperability testing.
Quality, acceptance testing, and commissioning: process and materials control, FAT/SAT, bench and sea trials, go/no-go criteria, and evidence documentation.
Technical documentation and integrated practice: logs, checklists, reports, and a complete case study (safety → diagnosis → intervention → verification → report) applicable to any system.
- Emotional Intelligence: Self-awareness, self-regulation, motivation, empathy, and social skills in the maritime environment
- Effective Communication: Active listening, feedback, nonverbal communication, and conflict management on board
- Situational Leadership: Adapting leadership to different contexts and crew members
- Teamwork: Roles, responsibilities, cohesion, and team problem-solving
- Stress and Pressure Management: Coping techniques, resilience, and mental well-being at sea
- Decision-making under pressure: Risk analysis, prioritization, and clear communication of decisions
- Safety Culture: Fostering trust, respect, and collaboration among the crew
- Influence and Persuasion: Techniques for motivating and inspiring the crew toward goals common
Change management: adapting to new technologies, procedures, and unforeseen situations
Ethics and responsibility: integrity, transparency, and accountability in maritime leadership
‘
- Introduction to Leadership in the Maritime Environment: Challenges and Opportunities
- Effective Communication on Board: Barriers, Styles, and Tools
- Personal and Professional Resilience: Coping with Stress and Adversity
- Emotional Intelligence: Self-Awareness, Self-Management, Empathy, and Social Skills
- Situational Leadership: Adapting to Different Contexts and Teams
- Decision-Making Under Pressure: Strategies and Tools for Crisis Management
- Conflict Management: Negotiation, Mediation, and Problem Resolution
- Building High-Performance Teams: Cohesion, Motivation, and Delegation
- Safety Culture and Open Communication: Accident and Error Prevention
- Developing Resilience Organizational: continuous learning and continuous improvement.
‘
- Definition of resilience in the maritime context: challenges and opportunities.
- Situational leadership: adapting style to circumstances at sea.
- Assertive communication: techniques and strategies for effective dialogue among the crew.
- Crisis and conflict management: protocols and tools for peaceful resolution.
- Emotional intelligence: recognizing and managing one’s own and others’ emotions.
- Teamwork: fostering collaboration and trust on board.
- Decision-making under pressure: risk analysis and mitigation strategies.
- Adaptability to change: flexibility in the face of unforeseen situations and adverse conditions.
- Empathy and active listening Active: Understanding the needs and concerns of the crew.
Developing a resilient mindset: Cultivating mental strength and optimism.
‘
- Introduction to Leadership in Maritime Environments: Challenges and Opportunities
- Effective Communication at Sea: Barriers, Styles, and Strategies
- Fundamentals of Crisis Management: Phases, Risk Assessment, and Decision-Making
- Legal and Ethical Framework in Maritime Crisis Management: Responsibilities and Regulations
- Situational Leadership: Adapting to Different Contexts and Teams
- Communication Tools in Emergency Situations: Protocols and Channels
- Team Management in Crisis: Roles, Responsibilities, and Coordination
- Media Relations in Crisis Situations: Transparency and Image Management
- Post-Crisis Analysis: Lessons Learned and Improvement continued
- Drills and training in crisis management: preparation and effective response
‘
Career opportunities
- Merchant Marine Officer: Effective team management, conflict resolution, assertive communication in high-pressure situations.
- Captain (Competency Development): Empathetic leadership, stress management in emergency situations, collaborative decision-making.
- Cruise Ship Staff: Exceptional customer service, complaint handling and problem-solving, multicultural teamwork.
- Shore Personnel (Shipping Companies, Ports): Improved internal communication, team management, effective negotiation.
- Maritime Safety Trainer: Effective knowledge transfer, group management, development of students’ socio-emotional skills.
- Maritime Accident Investigator: Human factors analysis, identification of root causes related to emotional intelligence, preparation of accurate reports.
- Maritime Safety Consultant: Design of training programs in emotional intelligence, psychosocial risk assessment, and improvement of the work environment on board.
- Maritime Rescue Personnel: Stress management in extreme situations, effective communication with victims and rescue teams, and rapid and accurate decision-making.
“`
Admission requirements
Academic/professional profile:
Degree/Bachelor's degree in Nautical Science/Maritime Transport, Naval/Marine Engineering, or a related field; or proven professional experience in bridge/operations.
Language proficiency:
Recommended functional maritime English (SMCP) for simulations and technical materials.
5. Induction
Updated resume, copy of degree or seaman's book, ID card/passport, letter of motivation.
Technical requirements (for online):
Equipment with camera/microphone, stable connection, ≥ 24” monitor recommended for ECDIS/Radar-ARPA.
Admission process and dates
1. Online
application
(form + documents).
2. Academic review and interview
(profile/objectives/schedule compatibility).
3. Admission decision
(+ scholarship proposal if applicable).
4. Reservation of place
(deposit) and registration.
5. Induction
(access to campus, calendars, simulator guides).
Scholarships and grants
- Master your emotions: Learn to manage stress and pressure in critical situations on board.
- Effective leadership: Develop communication and empathy skills to guide your team with safety and confidence.
- Conflict resolution: Acquire tools to address interpersonal challenges and maintain harmony in the maritime environment.
- Personal well-being: Improve your emotional resilience and promote a positive and healthy work environment.
- Safe navigation: Integrate emotional intelligence to make informed decisions and prevent incidents at sea.
Testimonials
The Maritime Emotional Intelligence training provided me with crucial tools for managing the stress and pressure inherent in life at sea. I learned to communicate effectively with my crew, even in crisis situations, which significantly improved team dynamics and our operational efficiency. Thanks to this training, I was able to lead with greater assertiveness and empathy, resolving conflicts constructively and creating a more positive and productive work environment. This resulted in a significant improvement in onboard safety and in achieving company objectives.
During the Maritime Psychology and Leadership course, I applied the principles of assertive communication and conflict management I had learned to resolve a dispute between two members of my team on board. I successfully mediated, restoring harmony and improving the group’s productivity for the remainder of the voyage. This demonstrated my leadership skills and my understanding of interpersonal dynamics in a high-pressure maritime environment.
“The Maritime Emotional Intelligence training provided me with crucial tools for managing the stress inherent in life at sea. I learned to communicate effectively with my crew, even in high-pressure situations, which significantly improved team cohesion and our productivity. Thanks to the techniques I learned, I was able to resolve conflicts assertively and maintain a positive work environment, resulting in a safer and more efficient voyage.”
“The Maritime Emotional Intelligence training provided me with crucial tools for managing the stress and pressure inherent in life at sea. I learned to communicate effectively with my crew, even in crisis situations, which significantly improved team cohesion and safety on board. Thanks to this training, we were able to overcome a critical incident calmly and efficiently, preventing more serious consequences. I feel more confident and capable as a leader, and I recommend this training to all professionals in the maritime sector.”
Frequently asked questions
Maritime emotional intelligence.
Yes. The itinerary includes ECDIS/Radar-ARPA/BRM with harbor, ocean, fog, storm, and SAR scenarios.
Online with live sessions; hybrid option for simulator/practical placements through agreements.
Self-awareness, self-management (especially stress management and adaptability), social awareness, and social skills are crucial due to the unique, often isolated and high-pressure working conditions in the maritime environment.
Recommended functional SMCP. We offer support materials for standard phraseology.
Yes, with a relevant degree or experience in maritime/port operations. The admissions interview will confirm suitability.
Optional (3–6 months) through Companies & Collaborations and the Alumni Network.
Simulator practice (rubrics), defeat plans, SOPs, checklists, micro-tests and applied TFM.
A degree from Navalis Magna University + operational portfolio (tracks, SOPs, reports and KPIs) useful for audits and employment.
- Introduction to Leadership in Maritime Environments: Challenges and Opportunities
- Effective Communication at Sea: Barriers, Styles, and Strategies
- Fundamentals of Crisis Management: Phases, Risk Assessment, and Decision-Making
- Legal and Ethical Framework in Maritime Crisis Management: Responsibilities and Regulations
- Situational Leadership: Adapting to Different Contexts and Teams
- Communication Tools in Emergency Situations: Protocols and Channels
- Team Management in Crisis: Roles, Responsibilities, and Coordination
- Media Relations in Crisis Situations: Transparency and Image Management
- Post-Crisis Analysis: Lessons Learned and Improvement continued
- Drills and training in crisis management: preparation and effective response
‘
Request information
- Complete the Application Form
- Attach your CV/Qualifications (if you have them to hand).
- Indicate your preferred cohort (January/May/September) and whether you want the hybrid option with simulator sessions.
Teachers
Eng. Tomás Riera
Full Professor
Eng. Tomás Riera
Full Professor
Naval engineer specializing in the selection, integration, and optimization of propulsion systems for yachts, high-speed craft, and service vessels.
Eng. Sofía Marquina
Full Professor
Eng. Sofía Marquina
Full Professor
Materials engineer specializing in marine composites and corrosion protection systems for ships, yachts, and port structures.
Eng. Javier Bañuls
Full Professor
Eng. Javier Bañuls
Full Professor
Naval electrical engineer with over fifteen years of experience in the design, integration, and operation of power and automation systems.
Dr. Nuria Llobregat
Full Professor
Dr. Nuria Llobregat
Full Professor
Specialist in meteorological and operational decision-making for coastal and offshore navigation, integrating wind, wave, and current models.
Dr. Pau Ferrer
Full Professor
Dr. Pau Ferrer
Full Professor
Naval engineer with a PhD in applied hydrodynamics and over a decade of experience designing high-performance hulls and marine structures.
Cap. Javier Abaroa (MCA)
Full Professor
Cap. Javier Abaroa (MCA)
Full Professor
MCA-certified captain with command of ocean-going vessels, specializing in advanced maneuvering, navigation management, and bridge safety.