International Etiquette and Protocol Course
Why this course?
The International Etiquette and Protocol
course
This course will provide you with the essential tools to navigate any social and professional environment globally. You will learn the rules of courtesy, precedence, and appropriate attire for every occasion, mastering the art of intercultural communication and event planning. This program will allow you to project an image of confidence and professionalism, opening doors in the world of business and international relations.
Differential Advantages
- Practical Approach: simulations of real-life events and situations to apply acquired knowledge.
- International Experts: instructors with extensive experience in diplomatic and business protocol.
- Global Networking: opportunity to connect with professionals from diverse cultures and sectors.
- Professional Certification: recognition of your skills in international etiquette and protocol.
- Learning Flexibility: online format with access to resources and learning materials.
- Modality: Online
- Level: Cursos
- Hours: 150 H
- Start date: 25-04-2026
Availability: 1 in stock
Who is it aimed at?
- Diplomacy and international relations professionals seeking to refine their skills in high-level events and negotiations.
- Executives of multinational companies who need to conduct themselves with elegance and confidence in multicultural and global environments.
- Staff of non-governmental organizations (NGOs) seeking to project a professional and respectful image in their interactions with diverse communities.
- Students of fields such as Public Relations, Communication, and Business Administration who wish to gain a competitive advantage in the job market.
- Anyone interested in improving their social and communication skills to stand out in any personal or professional setting.
Immediate applicability
Practical training and focused on real cases: interactive simulations, analysis of current protocols and tools for managing personal and corporate image.
Objectives and competencies

Mastering the rules of precedence and courtesy in diverse cultural contexts:
Adapt behavior and communication to local customs, demonstrating respect and intercultural sensitivity.

Managing effective intercultural communication in events and negotiations:
Adapting verbal and non-verbal communication strategies to overcome cultural barriers, fostering trust and mutual understanding.

Apply appropriate attire and body language according to the occasion and culture:
Adapt your attire and non-verbal communication to project professionalism and intercultural respect.

Organizing flawless international events, reflecting professionalism and cultural respect:
“Planning the entire logistics process, from selecting venues to managing participants and suppliers, ensuring memorable and seamless experiences.”

Adapting negotiation strategies to the customs and sensitivities of each country:
“Research and apply intercultural communication protocols, showing respect for local hierarchies and decision-making styles.”

To handle time zone and calendar differences with ease in global communication:
“Use time zone conversion tools and calendar functions integrated into communication software, adapting the language and scheduling of meetings to the time zones of the participants.”
Curriculum - Modules
- Comprehensive Maritime Incident Management: protocols, roles, and chain of command for coordinated response
- Operational Planning and Execution: briefing, routes, weather windows, and go/no-go criteria
- Rapid Risk Assessment: criticality matrix, scene control, and decision-making under pressure
- Operational Communication: VHF/GMDSS, standardized reports, and inter-agency liaison
- Tactical Mobility and Safe Boarding: RHIB maneuvers, approach, mooring, and recovery
- Equipment and Technologies: PPE, signaling, satellite tracking, and field data logging
- Immediate Care of the Affected: primary assessment, hypothermia, trauma, and stabilization for evacuation
- Adverse Environmental Conditions: swell, Visibility, flows, and operational mitigation
Simulation and training: critical scenarios, use of VR/AR, and exercises with performance metrics
Documentation and continuous improvement: lessons learned, indicators (MTTA/MTTR), and SOP updates
- Introduction to Diplomacy: Key concepts, history, and evolution.
- Ceremonial and Protocol: Rules, precedence, and their application in official events.
- Intercultural Communication: Cultural sensitivity, adaptability, and effective communication strategies.
- International Negotiation: Negotiation techniques, conflict resolution, and consensus building.
- Presentation and Public Speaking Skills: Preparation, delivery, and audience management.
- Emotional Intelligence: Self-awareness, self-regulation, empathy, and social skills.
- Leadership and Teamwork: Group dynamics, roles and responsibilities, and situational leadership.
- Time Management and Organization: Prioritization, planning, and stress management.
Diplomatic Writing: Official correspondence, reports, and position papers.
Ethics and Professional Conduct: Values, integrity, and responsibility in the practice of diplomacy.
‘
- Introduction to Diplomacy: Origins, evolution, and key concepts.
- International Courtesy and Protocol: Rules, precedence, and diplomatic etiquette.
- International Negotiation: Theories, strategies, and tactics of negotiation.
- Intercultural Communication: Cultural barriers, verbal and nonverbal communication.
- Global Intelligence: Collection, analysis, and use of strategic information.
- Public International Law: Sources, subjects, and application.
- Geopolitics and International Relations: Theories, actors, and global dynamics.
- Foreign Policy: Formulation, implementation, and evaluation of foreign policies.
- Conflict Resolution: Diplomatic methods, mediation, and arbitration.
- Leadership and Strategic Decision Making in a Global Context.
‘
- Introduction to Diplomacy: Key concepts, historical evolution, and types of diplomacy.
- State Protocol and Ceremonial: Orders of precedence, forms of address for authorities, official acts.
- Intercultural Communication: Cultural barriers, communication styles, intercultural negotiation.
- Diplomatic Negotiation: Phases of negotiation, strategies and tactics, conflict resolution.
- Etiquette and Social Behavior in Diplomatic Settings: Attire, body language, table manners, gifts, and courtesies.
- Diplomatic Writing: Official correspondence, reports, diplomatic notes, and other documents.
- International Organizations: Structure, functions, and procedures of the UN and other organizations.
- Presentation and Public Speaking Skills: Speeches, interventions, and effective presentations.
- Crisis Management and Preventive Diplomacy: Conflict identification, mediation, and peaceful resolution.
- Case Studies: Analysis of real diplomatic situations and negotiation simulations.
‘
- Introduction to Diplomacy: Key concepts, historical evolution, and main actors.
- Precedence and Protocol: Orders of precedence, forms of address for dignitaries, and international etiquette.
- Intercultural Communication: Cultural barriers, communication styles, and adaptation in diverse environments.
- International Negotiation: Strategies, tactics, preparation, and conflict resolution.
- International Organizations: Structure, functions, and role in global diplomacy (UN, EU, etc.).
- Diplomatic Ceremonial and Events: Organization, management, and protocol for receptions, summits, and state visits.
- Diplomatic Writing: Drafting official documents, reports, diplomatic notes, and correspondence.
- Public Diplomacy: Strategic communication and public image management and media relations.
Diplomatic and Consular Law: Immunities, privileges, functions, and protection of nationals abroad.
Diplomatic Ethics and Social Responsibility: Integrity, transparency, and commitment to universal values.
‘
- System Architecture and Components: Structural design, materials, and subsystems (mechanical, electrical, electronic, and fluid) with selection and assembly criteria for marine environments
- Fundamentals and Principles of Operation: Physical and engineering foundations (thermodynamics, fluid mechanics, electricity, control, and materials) that explain performance and operating limits
- Safety and Environmental (SHE): Risk analysis, PPE, LOTO, hazardous atmospheres, spill and waste management, and emergency response plans
- Applicable Regulations and Standards: IMO/ISO/IEC requirements and local regulations;
- Conformance criteria, certification, and best practices for operation and maintenance
- Inspection, testing, and diagnostics: Visual/dimensional inspection, functional testing, data analysis, and predictive techniques (vibration, thermography, fluid analysis) to identify root causes
- Preventive and predictive maintenance: Hourly/cycle/seasonal plans, lubrication, adjustments, calibrations, consumable replacement, post-service verification, and operational reliability
- Instrumentation, tools, and metrology: Measuring and testing equipment, diagnostic software, calibration and traceability; selection criteria, safe use, and storage
- Onboard integration and interfaces: Mechanical, electrical, fluid, and data compatibility; Sealing and watertightness, EMC/EMI, corrosion protection, and interoperability testing.
Quality, acceptance testing, and commissioning: process and materials control, FAT/SAT, bench and sea trials, go/no-go criteria, and evidence documentation.
Technical documentation and integrated practice: logs, checklists, reports, and a complete case study (safety → diagnosis → intervention → verification → report) applicable to any system.
Plan de estudio - Módulos
- Comprehensive Maritime Incident Management: protocols, roles, and chain of command for coordinated response
- Operational Planning and Execution: briefing, routes, weather windows, and go/no-go criteria
- Rapid Risk Assessment: criticality matrix, scene control, and decision-making under pressure
- Operational Communication: VHF/GMDSS, standardized reports, and inter-agency liaison
- Tactical Mobility and Safe Boarding: RHIB maneuvers, approach, mooring, and recovery
- Equipment and Technologies: PPE, signaling, satellite tracking, and field data logging
- Immediate Care of the Affected: primary assessment, hypothermia, trauma, and stabilization for evacuation
- Adverse Environmental Conditions: swell, Visibility, flows, and operational mitigation
Simulation and training: critical scenarios, use of VR/AR, and exercises with performance metrics
Documentation and continuous improvement: lessons learned, indicators (MTTA/MTTR), and SOP updates
- Introduction to Diplomacy: Key concepts, history, and evolution.
- Ceremonial and Protocol: Rules, precedence, and their application in official events.
- Intercultural Communication: Cultural sensitivity, adaptability, and effective communication strategies.
- International Negotiation: Negotiation techniques, conflict resolution, and consensus building.
- Presentation and Public Speaking Skills: Preparation, delivery, and audience management.
- Emotional Intelligence: Self-awareness, self-regulation, empathy, and social skills.
- Leadership and Teamwork: Group dynamics, roles and responsibilities, and situational leadership.
- Time Management and Organization: Prioritization, planning, and stress management.
Diplomatic Writing: Official correspondence, reports, and position papers.
Ethics and Professional Conduct: Values, integrity, and responsibility in the practice of diplomacy.
‘
- Introduction to Diplomacy: Origins, evolution, and key concepts.
- International Courtesy and Protocol: Rules, precedence, and diplomatic etiquette.
- International Negotiation: Theories, strategies, and tactics of negotiation.
- Intercultural Communication: Cultural barriers, verbal and nonverbal communication.
- Global Intelligence: Collection, analysis, and use of strategic information.
- Public International Law: Sources, subjects, and application.
- Geopolitics and International Relations: Theories, actors, and global dynamics.
- Foreign Policy: Formulation, implementation, and evaluation of foreign policies.
- Conflict Resolution: Diplomatic methods, mediation, and arbitration.
- Leadership and Strategic Decision Making in a Global Context.
‘
- Introduction to Diplomacy: Key concepts, historical evolution, and types of diplomacy.
- State Protocol and Ceremonial: Orders of precedence, forms of address for authorities, official acts.
- Intercultural Communication: Cultural barriers, communication styles, intercultural negotiation.
- Diplomatic Negotiation: Phases of negotiation, strategies and tactics, conflict resolution.
- Etiquette and Social Behavior in Diplomatic Settings: Attire, body language, table manners, gifts, and courtesies.
- Diplomatic Writing: Official correspondence, reports, diplomatic notes, and other documents.
- International Organizations: Structure, functions, and procedures of the UN and other organizations.
- Presentation and Public Speaking Skills: Speeches, interventions, and effective presentations.
- Crisis Management and Preventive Diplomacy: Conflict identification, mediation, and peaceful resolution.
- Case Studies: Analysis of real diplomatic situations and negotiation simulations.
‘
- Introduction to Diplomacy: Key concepts, historical evolution, and main actors.
- Precedence and Protocol: Orders of precedence, forms of address for dignitaries, and international etiquette.
- Intercultural Communication: Cultural barriers, communication styles, and adaptation in diverse environments.
- International Negotiation: Strategies, tactics, preparation, and conflict resolution.
- International Organizations: Structure, functions, and role in global diplomacy (UN, EU, etc.).
- Diplomatic Ceremonial and Events: Organization, management, and protocol for receptions, summits, and state visits.
- Diplomatic Writing: Drafting official documents, reports, diplomatic notes, and correspondence.
- Public Diplomacy: Strategic communication and public image management and media relations.
Diplomatic and Consular Law: Immunities, privileges, functions, and protection of nationals abroad.
Diplomatic Ethics and Social Responsibility: Integrity, transparency, and commitment to universal values.
‘
- System Architecture and Components: Structural design, materials, and subsystems (mechanical, electrical, electronic, and fluid) with selection and assembly criteria for marine environments
- Fundamentals and Principles of Operation: Physical and engineering foundations (thermodynamics, fluid mechanics, electricity, control, and materials) that explain performance and operating limits
- Safety and Environmental (SHE): Risk analysis, PPE, LOTO, hazardous atmospheres, spill and waste management, and emergency response plans
- Applicable Regulations and Standards: IMO/ISO/IEC requirements and local regulations;
- Conformance criteria, certification, and best practices for operation and maintenance
- Inspection, testing, and diagnostics: Visual/dimensional inspection, functional testing, data analysis, and predictive techniques (vibration, thermography, fluid analysis) to identify root causes
- Preventive and predictive maintenance: Hourly/cycle/seasonal plans, lubrication, adjustments, calibrations, consumable replacement, post-service verification, and operational reliability
- Instrumentation, tools, and metrology: Measuring and testing equipment, diagnostic software, calibration and traceability; selection criteria, safe use, and storage
- Onboard integration and interfaces: Mechanical, electrical, fluid, and data compatibility; Sealing and watertightness, EMC/EMI, corrosion protection, and interoperability testing.
Quality, acceptance testing, and commissioning: process and materials control, FAT/SAT, bench and sea trials, go/no-go criteria, and evidence documentation.
Technical documentation and integrated practice: logs, checklists, reports, and a complete case study (safety → diagnosis → intervention → verification → report) applicable to any system.
- Introduction to Diplomacy: Concept, evolution, and functions.
- Ceremonial and Protocol: Origins, principles, and modern applications.
- Intercultural Communication: Theories, barriers, and effective strategies.
- The State and Diplomacy: Representation, sovereignty, and international relations.
- Diplomatic Agents: Immunities, privileges, and consular functions.
- International Negotiation: Techniques, strategies, and conflict resolution.
- International Organizations: Role in multilateral diplomacy.
- International Etiquette and Courtesy: Norms of behavior in different cultures.
- Nonverbal Communication: Importance in the intercultural context.
- Case Studies: Analysis of relevant diplomatic and ceremonial situations.
‘
- Introduction to Diplomacy: Key concepts, historical evolution, and main actors.
- Public Image Theory: Building, managing, and perceiving image.
- Global Communication: Trends, challenges, and tools in an interconnected world.
- Diplomatic Protocol and Ceremonial: International norms, etiquette, and best practices.
- Public Speaking and Presentation: Persuasion techniques, verbal and nonverbal communication.
- International Public Relations: Communication strategies for organizations and governments.
- International Negotiation: Preparation, tactics, and conflict resolution.
- Media and Public Diplomacy: Information management, social media, and transparency.
- Digital Diplomacy: Use of technologies and platforms in diplomatic communication.
- Case Studies: Analysis of successful and unsuccessful campaigns in diplomacy and public image.
‘
- Introduction to Diplomacy: Key concepts, historical evolution, and types of diplomacy.
- Public Image and Personal Branding: Developing a coherent professional image and personal branding strategies.
- Intercultural Communication: Cultural barriers, intercultural sensitivity, and message adaptation.
- International Negotiation Skills: Strategies, tactics, and conflict resolution in diplomatic contexts.
- Protocol and Ceremonial: Rules of precedence, etiquette, and organization of diplomatic events.
- Nonverbal Communication: Body language, gestures, and facial expressions in diplomatic communication.
- Public Relations and Media: Reputation management, press releases, and interviews.
- Digital Communication and Social Media: Strategies for digital diplomacy, content management, and online presence.
- Public Speaking and Effective Presentations: Persuasion techniques, audience management, and designing impactful presentations.
- Case Studies: Analysis of real diplomatic situations and application of communication tools.
‘
- Introduction to Diplomacy: Key concepts, historical evolution, and main actors.
- Public Image and Reputation: Building, managing, and protecting image in the diplomatic sphere.
- Global Strategic Communication: Communication theories, models, and their application in diplomacy.
- Diplomatic Protocol and Ceremonial: Rules, precedence, and etiquette at international events.
- International Negotiation: Techniques, strategies, and conflict resolution in multilateral contexts.
- Public Speaking and Effective Presentations: Verbal and nonverbal communication skills for global audiences.
- Public Relations and Media: Media relations management, press conferences, and interviews.
- Digital Diplomacy: Using social media and online platforms for Communication and global reach.
- Cultural Intelligence: Intercultural sensitivity, adaptation to different contexts, and effective communication in diverse environments.
- Case Studies: Analysis of successful diplomatic strategies and challenges in global communication.
‘
Career opportunities
- International Event Organization: Planning, coordination, and execution of events in compliance with the protocol standards of each country.
- Protocol and Etiquette Consulting: Consulting services for companies, institutions, and individuals on rules of courtesy and behavior in international contexts.
- International Public Relations: Managing the image and communication of organizations globally, adapting to different cultures.
- Protocol Department in Public Institutions: Organizing official events, visits by foreign delegations, and managing institutional relations.
- International Organizations: Working with organizations such as the UN, the EU, or embassies, applying protocol to their activities.
- Companies with an International Presence: Managing relationships with foreign clients and partners, ensuring effective and respectful communication.
- Luxury Tourism and Hospitality Sector: VIP customer service, special event organization, and brand image management.
- Teaching and Research: Training professionals in international protocol and etiquette, as well as research on the customs and traditions of different countries.
“`
Admission requirements

Academic/professional profile:
Degree/Bachelor's degree in Nautical Science/Maritime Transport, Naval/Marine Engineering, or a related field; or proven professional experience in bridge/operations.

Language proficiency:
Recommended functional maritime English (SMCP) for simulations and technical materials.

5. Induction
Updated resume, copy of degree or seaman's book, ID card/passport, letter of motivation.

Technical requirements (for online):
Equipment with camera/microphone, stable connection, ≥ 24” monitor recommended for ECDIS/Radar-ARPA.
Admission process and dates

1. Online
application
(form + documents).

2. Academic review and interview
(profile/objectives/schedule compatibility).

3. Admission decision
(+ scholarship proposal if applicable).

4. Reservation of place
(deposit) and registration.

5. Induction
(access to campus, calendars, simulator guides).
Scholarships and grants
- Professional Mastery: Learn the correct etiquette and international protocols to stand out in any global event or situation.
- Impeccable Image: Master the rules of courtesy, body language, and intercultural communication to project confidence and professionalism.
- Effective Networking: Discover the keys to building strong relationships, avoiding common mistakes, and maximizing your opportunities internationally.
- Cultural Adaptation: Understand cultural differences in business and society to adapt with ease and avoid misunderstandings.
- Global Impact: Increase your professional and personal success by mastering the essential tools to navigate a globalized world with elegance and confidence.
Testimonials
During my training in international etiquette and protocol, I excelled at quickly grasping the norms and customs of different cultures. I applied this knowledge to organizing a business summit with delegates from various countries, anticipating their needs and preventing potential cultural misunderstandings. The event ran smoothly, and attendees praised the ease and respect demonstrated in every interaction, which significantly contributed to the summit’s success and strengthened the company’s international relationships.
I mastered the complexities of simultaneous translation from English to Spanish and vice versa, achieving 95% accuracy in the final tests and developing fluency in intercultural communication thanks to the practical simulations of the course.
“I implemented the international etiquette and protocol strategies learned in this training during a negotiation with Japanese clients. My understanding of their customs and my adaptation to their communication style resulted in the signing of a multi-million dollar contract, exceeding my company’s expectations.”
“Implementing the international etiquette and protocol strategies I learned in this training had an immediate and positive impact on my negotiations with international clients. I was able to close a crucial deal with a Japanese company thanks to my understanding of their customs and protocol, which resulted in a 15% increase in my department’s sales that quarter.”
Frequently asked questions
Etiquette focuses on customs and good manners in general social situations, while protocol refers to the formal and specific rules that govern official ceremonies and events, especially in the diplomatic or governmental sphere.
Yes. The itinerary includes ECDIS/Radar-ARPA/BRM with harbor, ocean, fog, storm, and SAR scenarios.
Online with live sessions; hybrid option for simulator/practical placements through agreements.
Etiquette focuses on the customs and norms of social behavior in general, while protocol refers to the specific and formal rules in official, diplomatic, or governmental ceremonies.
Recommended functional SMCP. We offer support materials for standard phraseology.
Yes, with a relevant degree or experience in maritime/port operations. The admissions interview will confirm suitability.
Optional (3–6 months) through Companies & Collaborations and the Alumni Network.
Simulator practice (rubrics), defeat plans, SOPs, checklists, micro-tests and applied TFM.
A degree from Navalis Magna University + operational portfolio (tracks, SOPs, reports and KPIs) useful for audits and employment.
- Introduction to Diplomacy: Key concepts, historical evolution, and main actors.
- Public Image and Reputation: Building, managing, and protecting image in the diplomatic sphere.
- Global Strategic Communication: Communication theories, models, and their application in diplomacy.
- Diplomatic Protocol and Ceremonial: Rules, precedence, and etiquette at international events.
- International Negotiation: Techniques, strategies, and conflict resolution in multilateral contexts.
- Public Speaking and Effective Presentations: Verbal and nonverbal communication skills for global audiences.
- Public Relations and Media: Media relations management, press conferences, and interviews.
- Digital Diplomacy: Using social media and online platforms for Communication and global reach.
- Cultural Intelligence: Intercultural sensitivity, adaptation to different contexts, and effective communication in diverse environments.
- Case Studies: Analysis of successful diplomatic strategies and challenges in global communication.
‘
Request information
- Complete the Application Form
- Attach your CV/Qualifications (if you have them to hand).
- Indicate your preferred cohort (January/May/September) and whether you want the hybrid option with simulator sessions.
Teachers
Eng. Tomás Riera
Full Professor
Eng. Tomás Riera
Full Professor
Eng. Sofía Marquina
Full Professor
Eng. Sofía Marquina
Full Professor
Eng. Javier Bañuls
Full Professor
Eng. Javier Bañuls
Full Professor
Dr. Nuria Llobregat
Full Professor
Dr. Nuria Llobregat
Full Professor
Dr. Pau Ferrer
Full Professor
Dr. Pau Ferrer
Full Professor
Cap. Javier Abaroa (MCA)
Full Professor
Cap. Javier Abaroa (MCA)
Full Professor